WHAT WE DO
Running a storage facility well means juggling calls, collections, marketing, maintenance, and books — often all in the same week. We built our team so you don’t have to be eight different experts. You own the asset. We run it.
FULL-SERVICE SELF-STORAGE MANAGEMENT
All-Purpose Storage Management runs every operational layer of a self-storage facility. That includes call handling, pricing, on-site operations, marketing, collections, accounting, and property upkeep, so owners get a managed asset instead of a to-do list. Below is what each service actually covers.
Every missed call is a missed lease. While most facilities lose after-hours renters to voicemail and competitor searches, our national call center delivers real-time answers, quotes, and unit reservations. By connecting prospects with a live voice around the clock, we close 85% of phone leads before they ever shop around.
Pricing a storage unit isn't guesswork. It's math. We track demand, seasonality, and local competitor rates daily and adjust pricing before a facility loses a lease to being underpriced, or loses a renter to being overpriced. Facilities on our revenue management program have seen an average 8.9% increase in revenue and an average 25.8% increase in NOI after implementation.
Someone needs to be accountable for what's actually happening on-site, not just filing a report about it after the fact. Our field operations team handles day-to-day issues directly, gate malfunctions, cleanliness, unit condition, tenant walk-ins, so small problems get fixed before they become vacancies or bad reviews.
An empty unit doesn't fill itself. We run the paid search, SEO, and listings strategy for each facility and keep it visible where renters are actually searching, not just "self storage near me," but the specific, high-intent searches renters use when they're ready to book. Managed facilities see an average 12.7% occupancy lift.
Late payments erode NOI faster than almost anything else in this business, and inconsistent follow-up is usually why. We handle collections directly and on a consistent cadence, auto-pay enforcement, late notices, lien process, and auction coordination where necessary, so past-due accounts get resolved instead of quietly written off.
You should know exactly where your money is every month, without chasing anyone for it. We manage the full books, rent roll, AP/AR, bank reconciliation, owner distributions, and hand owners reporting they can actually read and trust, not a raw export. Managed facilities average a 25% expense ratio.
Curb appeal isn't cosmetic. It's the first thing a prospective renter judges a facility on, and the last thing an owner wants to have to think about. We keep facility upkeep handled: cleaning, minor repairs, unit condition checks, and the small maintenance items that compound into a "well-run" or "neglected" impression fast.
Landscaping, signage, and general site condition are the physical details that make a facility look owned by someone who cares, versus neglected, and renters notice the difference before they ever call. We keep every property in the portfolio to the same visible standard, on a set service schedule.
FAQ
What owners want to know before they hand off day-to-day operations.
A full-service manager like All-Purpose Storage Management handles call center and leasing, revenue and pricing management, on-site field operations, digital marketing, delinquency and collections, accounting and reporting, and facility and grounds upkeep. It covers both the operational and physical sides of running a facility.
Yes. The national call center operates around the clock, so calls outside business hours are answered by a live person rather than going to voicemail.
Facilities using active revenue management, meaning pricing is adjusted based on daily demand, seasonality, and local competition, see an average 8.9% revenue lift and an average 25.8% increase in NOI.
Yes. Delinquency management is handled directly and on a consistent schedule, including late notices, auto-pay enforcement, and lien or auction coordination when needed, rather than left to accrue.
Field operations covers the day-to-day issues that come up at a facility, gate malfunctions, cleanliness, unit condition, and tenant walk-ins, so small problems get handled before they turn into vacancies or bad reviews.
Yes. Facilities on our marketing program, which covers paid search, SEO, and listings strategy, see an average 12.7% occupancy lift compared to before management.
Full accounting covers rent roll, AP/AR, bank reconciliation, and owner distributions, with monthly reporting owners can read and trust. Managed facilities average a 25% expense ratio.
Facility upkeep covers cleaning, minor repairs, and unit condition checks, the ongoing maintenance items that keep a property looking well-run instead of neglected.
Ground control covers landscaping, signage, and general site condition, so every property in the portfolio holds the same visible standard on a set service schedule.
All-Purpose Storage
